Questions & Answers

Q: What makes magnIQ different to other fixtures on the market?
A: Other fixtures dictate where you position shelves and other components and very often this doesn't give space to show merchandise - ie. Large bags, Long boots etc. With magnIQ the PRODUCT is the 'Hero' so you can fix the component or holder to show the merchandise at its best. magnIQ is simply a blank wall. There are no lines or grooves to detract from the product - displays can be creative with an entire wall showing gloves and within minutes switched to jeans, shoes or teapots. The system allows you to reflect current trends instantly and infinitely. Halloween becomes Christmas with a flick of the wrist.

Q: What is the life of a magnet?
A: Magnetic strength is permanent; the effect of time on the magnet is negligible. The losses are estimated at less than 1,000,000 of 1% per year. Magnets are affected by intense temperatures of -20c (4 degrees Fahrenheit) and up to + 80c (176 Fahrenheit).

Q: Are all magnets the same?
A: No, magnets come in a wide range of strengths. After much trial and error we now have the magnets configured specifically for us. If the magnet is too strong you cannot remove it from the wall - too weak and there is no load bearing.

Q: Will the component slip down the wall?
A: No, this is why magnIQ is so clever. Our patented membrane is bonded to the magnet which stops the component from slipping.

Q: What weight will a component hold?
A: Each component has an individual load bearing. The smallest hook supports 5 kilo (10lbs), some shelves support 25 kilo (50lbs), other components have been produced to support over 100 kilo (200lbs).

Q: Will the magnets affect pacemakers or mobile phones?
A: Magnets can affect the operation of heart pacemakers/ICDs (implantable Cardiovertor Defibillator) and some mobile phones. It is advised that users of heart pacemakers should not allow magnets to get within 100mm (4") direct contact with the pacemaker. Even though most electromagnetic fields in any environment will rarely affect the function of a pacemaker of ICD, it is recommended that any item containing magnets to be kept away from a pacemaker/ICD. If you mistakenly place a magnet item too close to your pacemaker/ICD, simply move it away, your pacemaker/ICD will immediately return to its previous normal programme. There will be no damage or reprogramming effects to your device. The electromagnetic field only exists while the magnets are off the metal surface. Once the component is placed on the metal the 'flux' is sealed between the magnet and the metal surface. Magnets are commonly used in everyday items - cars, refrigerators, handbags, name badges, jewellery etc.

Q: Is the metal magnetic?
A: No. The metal surface is made of ferrous metal.

Q: Does the metal have to be a certain thickness
A: Yes, In order to achieve the maximum magnetic strength per magnet, the metal surface must be 1.2mm in thickness (18 gauge).

Q: Am I restricted to a size?
A: NO. The maximum size for any one panel is 2960mm high x 1180mm wide (10' x 4') but any height and width below this can be manufactured. Panels can be butted together to produce longer runs or exact wall lengths. When fixed the panel and bracket measures 16mm deep (5/8") The metal surface can be fixed portrait or landscape. The panels can be cut and used in wall hanging picture frames - freestanding counter top or full height floor gondolas. Metal surfaces can be fixed to side ends of fixtures or on table tops. Fixed to roof or ceilings - magnIQ has tremendous load bearing. (You may have existing metal girders or fixtures already.)

Q: How do you fit the metal to the wall?
A: The wall panel is designed to be simply hooked onto wall brackets fixed to the wall. If you have a perfect flat surface the metal can be adhered directly.

Q: How do I get the components on straight?
A: We are able to supply a magnetic metre ruler. Alternatively the metal panel can have indentation marks made at the factory.

Q: How do I get the components off the wall?
A: The smaller components PEEL OFF with a hand side movement. (NEVER PULL). The larger components are removed with a lever.
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